AI-Powered Enterprise-grade support.
SME simplicity.
Turn conversations into conversions, 24/7 — just activate your AI chat agent. SlickChat handles the rest.
One flat fee per agent per month. Setup and maintenance included — always.
Support — managed by SlickChat
Replies in seconds, 24/7
Hi, do you have availability this week?
- < 10s
- Typical first reply
- 7 days
- From kickoff to live
- 24/7
- Coverage, no rota
- 0 hrs
- Of your time to maintain
Your agent answers wherever your customers already are
You're spending time managing support instead of growing your business.
Every hour in the inbox is an hour not spent on the thing you actually started the company to do.
“I tried building a chatbot myself with ChatGPT. It took weeks, and it still didn't work right.”
We build it properly and hand you something that already works — no prompt tinkering, no half-finished project sitting in a tab.
“My customer support was consuming all my time. I couldn't focus on growth.”
We take the support operation off your plate entirely. Your inbox stops being the thing that runs your day.
“I thought a custom chatbot would be cheap, but the hidden costs made it expensive.”
One fee per agent per month. Setup, tuning and maintenance are in the price, not billed as extras.
We handle the hard part.
You are not buying a tool to configure. You are handing over a job. Here is exactly where the line sits.
We learn your business
Your part
One 45-minute call. Point us at your site, docs and past tickets.
Our part
We map the questions your customers actually ask and how you want them answered.
We deploy your agent
Your part
Approve the tone and the answers. That's it.
Our part
We build, train and connect the agent to your channels, then test it against real conversations before it goes live.
We keep it sharp
Your part
Read the monthly summary. Get on with growth.
Our part
We monitor every conversation, fix the answers that miss, and update the agent as your business changes.
Everything between “we should do this” and “it's running”.
Pick a piece of the job. It's ours.
The 80% that repeats every week
Order status, opening hours, pricing, returns, availability, “do you do X?”. Your agent answers them in seconds, in your voice, with your policies.
- Trained on your site, docs and past conversations
- Answers in the languages your customers write in
- Says “let me get someone” instead of inventing an answer
You only see what needs a human
Refund disputes, angry customers, anything the agent isn't confident about. It hands over with the full conversation summarised, so nobody repeats themselves.
- Rules for what always reaches a human
- Context summary attached to every handoff
- Routed to email, WhatsApp or your existing helpdesk
Installed for you, not by you
We put the agent on your site and connect the channels you already use. If it needs a developer, that developer is us.
- Widget installed and styled to match your brand
- Connected to your existing inbox and tools
- Tested against real past conversations before launch
It gets better every month
Products change, prices change, policies change. We keep the agent current, review where it stumbled and retrain it — without you filing a ticket.
- Weekly review of missed and low-confidence answers
- Content updates whenever your business changes
- Monthly summary: volume, deflection, what customers asked for
The human touch alternative to DIY platforms.
DIY AI puts every one of these jobs on your desk. There's only one we think belongs there.
We're your support partner, not just a vendor. We don't hand you a login and disappear.
The things founders ask us first.
How much of my time does this actually take?
One 45-minute kickoff call, then roughly 20 minutes to approve the answers and tone before launch. After that, a monthly summary you can read in five minutes. If we're asking you for more than that, we've done our job badly.
What if the agent doesn't know the answer?
It asks you, then it remembers. No question gets answered by you twice. What starts as a gap ends up in the knowledge base, and the agent gets better at your business the longer it runs.
Do I need any technical knowledge?
No. We install it, connect it and maintain it. If something needs a developer, that developer is us.
How long until it's live?
Usually about a week from kickoff. Most of that is us testing the agent against your real past conversations so it doesn't learn on your customers.
What happens when my prices or products change?
You tell us, or we spot it in the conversations. Content updates are part of the monthly fee, not a change request.
Can I keep my existing helpdesk?
Yes. The agent sits in front of it and handles the repetitive volume. Anything that needs a human lands in the inbox your team already uses.
What if I want to stop?
It's month to month. Tell us and we wind it down cleanly — you keep the answer content we built with you.
Stop managing support. Start growing.
Tell us what your customers keep asking. We'll tell you straight whether an AI agent solves it — and if it does, we'll have one live for you in about a week.
- 45-minute call, no deck
- We tell you if you don't need us
- Live in about a week